In an effort to lower fraudulent transactions in local call centers, The South African Fraud Prevention Service (SAFPS) is launching a shared imposter voicebank which it will initially pilot with select participants before rolling out across the country, according to a report by IT Online.
SAFPS is partnering on the initiative with voice biometric authentication solutions firm, OneVault.
“Voice biometrics is an authentication solution that is similar to a fingerprint in that it represents an individual’s biological construct and is therefore difficult to emulate,” said Paul Hutton, OneVault CEO. “Thus, with a combination of two or all factors — commonly known as multi-factor authentication –it’s more difficult to commit fraud.”
Hutton added that “voice authentication is as accurate as a fingerprint and eliminates the need for an individual to be physically present to conclude a secure transaction.”…
